Communication Skills for Bankers
Sample Timetable
| Monday | Tuesday | Wednesday | Thursday | Friday | |
|---|---|---|---|---|---|
| 09:00 - 10:30 | Welcome Course Introduction Breaking the ice MEETINGS What presentations do you give or attend? |
Language input Interrupting/clarifying Confirming/persuading |
Language input Exploring positions Offering, accepting, rejecting compromises Summarising |
Speaking Banking negotiation simulation (contd) Negotiation evaluation Language feedback |
Input/Speaking Handling questions Asking questions Using visuals Change and development Cause, effect and purpose |
| Break | |||||
| 10:50-12:30 | Input/Speaking The organisation of meetings |
Speaking Banking meeting simulation |
Language input Softening and diplomatic language |
PRESENTATIONS What presentations do you give or attend? Input/speaking Getting Started Stating your purpose Effective openings |
Input/Speaking Further techniques Rhetorical questions Contrasts and Tripling |
| Lunch | |||||
| 13:45 - 14:45 | Language input Opinions Agreeing/disagreeing Checking/questioning |
Speaking Banking meeting simulation (continued) Meeting evaluation Language feedback |
Language input Nearing settlement Concluding |
Input/speaking Emphasis, Focusing Softening, Repetition |
Give your presentations |
| Break | |||||
| 15:00 - 17:00 | Speaking Banking meeting simulation Meeting evaluation Language feedback |
NEGOTIATIONS What negotiations do you attend? Negotiating across cultures |
Speaking Banking negotiation simulation Negotiation evaluation Language feedback |
Voice training Articulation Chunking Stress, pacing, intonation |
Give your presentations Language feedback |
| Homework | Prepare for meeting simulation | Revise the day’s coursenotes | Prepare for part 2 of negotiation simulation | Prepare for your presentation | Course evaluation and feedback |