English for Human Resources

Helping HR professionals handle working situations with confidence

This course will provide you with the English language skills needed to perform in a variety of work situations, including interviewing applicants, conducting appraisals, participating in meetings and using the telephone. The written and spoken work will be valuable in both formal and social situations.

Group size:

Maximum 6

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Course level:

Levels 5 - 8 on the school's level scale

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Fees:

2013
£1150/week

Participants age:

Minimum age: 25
Average age: 39

Course length:

1 week course
Fixed start dates

Hours per week:

30 hours per week (30 x 60 minutes)
09.00 - 17.00 Monday - Friday

Guest speaker:

One guest speaker per course

Location:

Holland Park Gardens

Who's it for?

Most participants on this course are experienced HR professionals.

Course content

The course is designed to develop participants' language and communication skills in a professional context. The course focuses on active speaking and writing skills and communication strategies. In order to provide a framework for the course, topic areas may include:

Organisation & leadership
Recruitment (including interviewing techniques)
Training, motivation & rewards
Managing change
Employment law (including a visit to an industrial tribunal)
Conflict in the workplace
Dismissal procedures
Appraisal techniques

Key language skills and communication strategies covered in the course include:

effective communication skills for meetings and negotiations
effective participation in discussions
giving presentations
persuading and compromising
summarising
written communication including email, reports and formal letters
effective telephoning skills
hosting visits, socialising, meeting and greeting
making proposals, offers, suggestions
opening/closing meetings

When professional people are speaking with their counterparts, discussion often turns to broader matters. The course reflects this with practice in the context of a range of topical issues such as:

current affairs
social, political and environmental issues
political systems and developments
education and training
advertising and the media
technology and society

Professional hospitality, entertaining visitors and handling social situations are important for many professional people. Areas covered include:

meeting and greeting
dealing with enquiries and offering advice
arranging and cancelling appointments/social engagements
travel arrangements, bookings and reservations
giving and understanding directions
restaurants and pubs
small talk

The benefits

You can expect to improve your English in the following ways:

communicate more confidently
speak more accurately and fluently
participate more successfully in meetings
improve your written English including emails
expand your professional vocabulary
improve your understanding of grammar
socialise and network with greater confidence
work successfully in a cross-cultural environment

In addition to the benefits outlined above, you can expect to communicate more confidently in a range of life and work situations, do better presentations, and use the telephone for effective communication.

Dates & Fees

2013 Dates & Fees

Course fees

4th - 8th February 2013
18th - 22nd March2013
20th - 24th May 2013
29th July - 2nd August 2013
30th September - 4th October 2013
11th - 15nd November 2013