Courses - hr

Helping HR professionals handle working situations with confidence

This course will provide you with the English language skills needed to perform in a variety of work situations, including interviewing applicants, conducting appraisals, participating in meetings and using the telephone. The written and spoken work will be valuable in both formal and social situations.

Fact Check

All of the key information you need to know about this course

  • Group size:

Maximum 6

  • Course level:

Levels 5 - 8 on the school's level scale


  • Fees:

Fees include training plus:

  • External speaker from the HR sector
  • Daily 3-course lunch (Monday to Friday)
  • Access to LondonSchool Online learning portal
  • All course material and resources
  • Detailed end-of-course report
  • Networking reception every Monday

  • Participants age:

Minimum age: 25
Average age: 39

  • Course length:

1 week course
Fixed start dates

  • Hours per week:

30 hours per week (30 x 60 minutes)
09.00 - 17.00 Monday - Friday

  • Guest speaker:

One guest speaker per course

Who's it for?

Find out if this course is suitable for your needs

Most participants on this course are experienced HR professionals.

Course content

The areas that you can expect to cover during a typical course

The course is designed to develop participants' language and communication skills in a professional context. The course focuses on active speaking and writing skills and communication strategies. In order to provide a framework for the course, topic areas may include:

  • Organisation & leadership
  • Recruitment (including interviewing techniques)
  • Training, motivation & rewards
  • Managing change
  • Employment law (including a visit to an industrial tribunal)
  • Conflict in the workplace
  • Dismissal procedures
  • Appraisal techniques

Key language skills and communication strategies covered in the course include:

  • effective communication skills for meetings and negotiations
  • effective participation in discussions
  • giving presentations
  • persuading and compromising
  • summarising
  • written communication including email, reports and formal letters
  • effective telephoning skills
  • hosting visits, socialising, meeting and greeting
  • making proposals, offers, suggestions
  • opening/closing meetings

When professional people are speaking with their counterparts, discussion often turns to broader matters. The course reflects this with practice in the context of a range of topical issues such as:

  • current affairs
  • social, political and environmental issues
  • political systems and developments
  • education and training
  • advertising and the media
  • technology and society

Professional hospitality, entertaining visitors and handling social situations are important for many professional people. Areas covered include:

  • meeting and greeting
  • dealing with enquiries and offering advice
  • arranging and cancelling appointments/social engagements
  • travel arrangements, bookings and reservations
  • giving and understanding directions
  • restaurants and pubs
  • small talk

The benefits

What you can expect to achieve from your course

You can expect to improve your English in the following ways:

  • communicate more confidently
  • speak more accurately and fluently
  • participate more successfully in meetings
  • improve your written English including emails
  • expand your professional vocabulary
  • improve your understanding of grammar
  • socialise and network with greater confidence
  • work successfully in a cross-cultural environment

In addition to the benefits outlined above, you can expect to communicate more confidently in a range of life and work situations, do better presentations, and use the telephone for effective communication.

Dates & Fees

When this course takes places and how much it costs

Course dates (2015)

9th - 13st March 2015
25th - 29th May 2015
27th - 31st July 2015 
12th - 16th October 2015
30th November - 4th December 2015

Please note the Holland Park Gardens centre is closed on 1-2 January, 3 - 6 April, 21 December - 1 January 2016. The centre is open on all other public holidays.

Course fees (2015)

(Lunch at the school is included in all course fees)

  • £1250/week

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Read reviews & comments


I have learned a lot and I think I will have to process a great deal of the words at home to really get them to stick, so that I will be able to use them in a fluent way.

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