Client Sales Manager

The Client Sales Manager (CSM) is responsible for managing all aspects of sales – for direct individuals, corporate training, and Agent sales, delivered online and face to face. The CSM is responsible for generating new sales leads and channels for a range of intercultural, business communication and English language training solutions with corporate partners.


Responsibilities:

  • Manage all aspects of enquiries and sales from assigned and team markets.
  • Grow the customer prospect pool and generate profitable sales leads from direct corporate and individual clients and progress to fruition.
  • Provide Marketing with insight, data and results on assigned markets.
  • Assess enquiries from new Agents in assigned markets.
  • Manage communication with Agents, clients and Alumni in assigned markets in close cooperation with Marketing team.
  • Create opportunities for sales meetings and presentations in the UK and overseas on behalf of The London School of English.
  • Provide colleagues with all necessary information to ensure processing of bookings within service level agreement expectations.
  • Support colleagues by processing bookings and responding to live chat, phone and WhatsApp enquiries as required.
  • Maintain up to date knowledge of all LSE products and services.
  • Produce records of sales visits, meetings, training sessions and activity with clients
  • Attend weekly catch-ups and monthly market updates with Director, in person or virtually.
  • Other activities as required.


KPIs:

  • Grow total revenue in line with agreed monthly and annual targets.
  • Generate cold and warm leads and progress as appropriate.
  • Liaise with colleagues re incoming clients from assigned markets.
  • Maintain up-to-date CRM records; to be reviewed monthly.
  • Make corporate visits on behalf of LSE when visiting assigned markets, and attending conferences as appropriate.


Experience: 

EssentialDesirable
A proven track-record in B2B lead-generation and selling to corporate and private clients at a senior levelx
Lived and/or worked overseasx
Excellent interpersonal, intercultural and communication skillsx
A consultative approach to sellingx
An established network of professional contacts
x
Worked in the training or travel sectors
x

Abilities: 

EssentialDesirable
Write accurate and engaging client-focused correspondence, proposals and tendersx
Competency in a third language: Russian, Turkish or Arabic would be considered particularly usefulx
Competent user of Salesforce or a similar systemx
Track, collate and interpret relevant data and commercial resultsx
Good grasp of marketing principles x
Build relationships at a senior levelx
Demonstrate credibility across a range of stakeholdersx
Work independently under pressurex
Collaborate effectively with colleagues across a range of functions and locationsx
Fluency in English plus another language: Spanish, Japanese, Korean, or Portuguese would be particularly advantageousx


Salary:

£30,000.00-£35,000.00 per year


Benefits:

  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Sick pay


Further Benefits:

  • 25 days holiday + 3 day fixed closure between Christmas & New Years
  • Health Cash Plan
  • Employee Assistance Programme


Job Types:

Full-time, Permanent


Schedule:

8-hour shift


Supplementary Pay Types:

Bonus scheme


How to apply

Candidates who wish to be considered should send their CV and a covering letter explaining why they are a good fit for the role to Faeza Afzal at faeza.afzal@londonschool.com. 


The London School of English values:

We are proud of what we do.

We go the extra mile.

We communicate openly and honestly.

We innovate and improve.

We are a team. We get things done together.