Courses - HR English

This course is designed for experienced professionals from a wide range of corporate and professional backgrounds who wish to develop their language and communication skills in small, focused groups. The course uses realistic scenarios and simulations to help our clients to gain confidence in making presentations, taking part in international meetings, cross-cultural networking and other work contexts.

Under 30? Take a look at our Business English 20-30 course.
Not looking for a professional English course? Take a look at our General English 30+ course.

Fact Check

All of the key information you need to know about this course

  • Course level:

Levels 4 - 8 on the school's level scale


  • Fees:


£1100/week (full-time)
£695/week (part-time)

£1895/week (BP30+ group 15 + 15 individual)
£1495/week (BP30+ group 15 + 10 individual)*
*only available in Canterbury

  • Course length:

1 - 8 weeks

  • Participants age:

Minimum age 30
Average age 42

  • Group size:

Maximum 6 (London) or
Maximum 4 (Canterbury)

  • Hours per week:

30 full hours per week (full-time)
09.00 – 17.00 Monday – Friday

15 full hours per week (part-time)
09.00 – 12.30 Monday – Friday

See London sample timetable

Who's it for?

Find out if this course is suitable for your needs

This business English and communication course is ideal for experienced professionals who wish to improve their business English language and professional skills in a commercial context in the shortest possible time. Participants will usually have several years professional working experience and already be well established in their chosen career.

Participants typically work in the following industries and sectors:

  • Financial services
  • Hospitality and Tourism
  • Legal services
  • Manufacturing
  • Media communications
  • Management and Leadership
  • Operations
  • Pharmaceuticals
  • Sales and Marketing
  • Telecoms
  • Distribution
  • Logistics

The course will benefit any business person who needs to develop effective communication skills in English for use in their business life.

Click to see a list of some of our partners and organisations whose staff have recently attended our English courses.

Course content

The areas that you can expect to cover during the course

Professional themes

Discussing your organisation around key business lexis such as:

  • Brand
  • Change
  • Communication (incl. social media)
  • Company culture
  • Development
  • Governance
  • Market
  • Products/Services
  • Project
  • Quality
  • Results
  • Strategy

Intercultural Communication & Soft Skills

  • How to be a good small-talker
  • Conversation starters
  • Finding common ground
  • Making small talk/networking
  • Listening actively
  • Dealing with awkward situations
  • Short social exchanges & spontaneity
  • Welcoming visitors
  • Requesting information
  • Entertaining clients
  • Values, customs & etiquette
  • Business cultures
  • Comparing different cultures
  • Working across borders/repatriation
  • Dealing with culture-shock
  • Country-specific tips
  • Global leadership development
  • Creating rapport (effective listening, voice-work, body language)
  • Handling & resolving conflict
  • Team-building & motivation
  • Being assertive
  • Giving feedback/appraisals

Meetings & Negotiations

  • LSEC customised simulations & role-plays
  • Strategies for effective meetings
  • What makes a good chairperson
  • Dirty tricks in negotiations & how to counter them
  • Building to a win-win situation
  • Case Studies
  • Clarifying & verifying
  • Making a point/arguing a point
  • Chairing meetings
  • Participating in meetings (making/responding to suggestions)
  • Interrupting & countering interruptions
  • Convincing others
  • Stalling for time or avoiding an answer
  • Compromising


  • Opening with impact
  • Knowing your audience
  • Directing your audience
  • Building an argument cohesively
  • Using power language, pitch & pace
  • Communicating the key message
  • Exploiting your visuals
  • Staying right on track
  • Handling a Q&A
  • Closing with impact

Business Communications

  • Live video-conference link-up with the London School of English, London
  • LSEC customised simulations & role-plays
  • Establishing protocols in video/tele-conferences
  • Strategies for understanding (checking/confirming)
  • Developing your spontaneity & confidence
  • Raising awareness of your tone
  • Calling to arrange/postpone/cancel meetings
  • Cold-calling
  • Considering your reader
  • Getting your formality right
  • Being clear & to the point
  • Knowing how to begin & end well
  • Writing emails for different purposes (internal/external)
  • Incorporating fixed expressions
  • Practising other formats (letters, reports, summaries, minutes, statements, copy for websites)
  • LSEC customised simulations & role-plays
  • Initiating conversation
  • Developing & sustaining dialogue
  • Sharing contacts (giving & getting referrals)
  • Closing a conversation

Communicating Detail

  • Your Company Profile (eg activities / vision / size / markets / locations / customers)
  • Presenting your Company Structure (eg titles / reporting lines / responsibilities / divisions / departments)
  • Describing your Products, Services (eg purpose / features & benefits / USPs/ sustainability / pricing / materials / dimensions)
  • Presenting Figures & Charts (eg numbers / percentages / trends / graphs / bar charts / tables)
  • Explaining Cause & Result (eg when describing trends, events, incidents)
  • Making Comparisons & Contrasts  (eg with SWOT & PESTLE analyses)
  • Describing Processes (eg flow-charts & diagrams; procedures) 
  • Giving Instructions (eg in how to use machinery, follow procedure)
  • Discussing Projects (dates / times / presenting planners / discussing dependencies, deliverables, milestones)
  • Spelling for Clarification (using the NATO phonetic alphabet) 

Vocabulary Development

  • Selecting the language you really need for your job
  • Everyday words & phrases
  • Word families
  • Word networks
  • False friends
  • Synonyms & antonyms
  • Word partnerships (collocations)
  • Formal & informal vocabulary
  • Make & do
  • Confusing words
  • Words & dependent prepositions
  • Prefixes & suffixes
  • Phrasal verbs & idioms
  • Sentence linkers
  • Setting targets for activation
  • Contextualising words & phrases in real-world tasks
  • Using the right words for the situation (appropriacy, register)
  • Paraphrasing (using your resources)
  • Being aware of the positive/negative impact of your language choice
  • Work, current & future trends
  • The news
  • Our digital future
  • Your interests
  • Art & culture
  • Science & innovation
  • Politics & the environment
  • Contemporary behaviours in society
  • Concepts: eg cause & effect; success & failure

Pronunciation & Listening Skills

  • Mother tongue interference
  • Minimal pairs
  • Consonant clusters
  • Problem sounds
  • Stress at word level
  • Stress at sentence level
  • Contrastive stress
  • Linking sounds
  • Elision
  • Intonation
  • Key word listening
  • Weak forms
  • Contractions
  • Listening for gist
  • Listening for detail
  • Listening for inference
  • Listening for change markers
  • Predictive listening (context)
  • Overcoming barriers to listening
  • Clarifying & verifying

Grammar & Structure

The Present

  The usual (present simple)

  The temporary (present continuous)

The Past

  The events (past simple)

  The background (past continuous and past perfect)

The Past connected to the Present

  Life experience (present perfect simple)

  Present impact of the past (present perfect simple and continuous)

  The unfinished  (present perfect simple and continuous)

  Result  v.  process (present perfect simple  v. continuous)

The Future

  Facts / predictions (future simple / continuous / perfect; to be going to)

  Decisions & plans (future simple, to be going to and present    continuous)

The Possible

  Physically  (can / to be able to ...)

  Theoretically  (likely / bound to; may / could / might / can't / should / must…)

The Necessary

  Obligation / necessity  (must / have to ...)

  No obligation / necessity  (needn't / don't have to ...)

  Prohibition  (mustn't ...)

The Desirable

  Expectations / recommendations  (should / ought to ...)

  Wishes & non-factuality (subjunctive uses)

The Conditional

The Focus

  • Word order
  • Transitive / intransitive
  • The passive
  • Causative have / get

The Reference

  • Determiners / pronouns
  • Relative clauses

The Reported

  • Use of tenses / determiners in reported speech

The Confusing

  • Use of the gerund  v.  the infinitive
  • Used to  v.  to be / get used to

The When & the Where

  • Prepositions of time, place and direction

Learning & Feedback

  • Language learning behaviours
  • Visual, auditory, kinaesthetic
  • Self-improvement KPIs
  • SMART goals
  • Videoing yourself
  • Daily feedback sheets with highlights
  • Target-checking
  • Linguistic & communicative priorities going forward
  • 3 month review (Skype)

The benefits

What you can expect to achieve from your course

This course focuses on the following areas and as a result you can expect to make the following improvements:

  • communicate more confidently
  • speak more accurately and fluently
  • participate more successfully in meetings
  • approach negotiations more tactically and diplomatically
  • respond more spontaneously
  • gain better comprehension skills
  • improve your written English including emailing
  • expand your range of professional vocabulary
  • improve your understanding of grammar
  • socialise and network with greater confidence
  • speak more clearly with better pronunciation
  • work successfully in a cross-cultural environment

In addition to the benefits outlined above, you can expect to manage meetings and negotiations more effectively, improve your presentation skills, expand your business vocabulary, use the telephone with greater confidence as well as being able to discuss issues relating to best industry practice industry with a greater degree of confidence.

Included in the fees

What is included in the fees


  • Daily 3-course lunch (Monday to Friday) 
  • Networking reception every Monday
  • Access to LondonSchool Online learning portal
  • All course material and resources
  • Detailed end-of-course report showing progress in your English


  • 3 lunches per week with trainers
  • 2 social activities per week 
  • Access to LondonSchool Online learning portal
  • All course material and resources
  • Detailed end-of-course report showing progress in your English

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