Helping IT Professionals Communicate in Plain, Simple English

Globalisation has resulted in increased demands on IT managers and their departments to communicate simply and clearly in English. Moreover, as IT managers move beyond technology management and expand into the business of IT, they must now be able to communicate convincingly on strategy, marketing, staffing, suppliers, service portfolio and investment.

Our English for IT Professionals course has been specifically designed to help today's IT Professionals explain technical and operational issues not only to the non-specialist client but also at a cross-departmental level. The course helps you communicate ideas in meetings and presentations whether you are describing a new process or justifying a change in budget, presenting new architectures or showcasing strategic value.

We identify your role within the organisation and focus on what you need to say as a key player.

Fact check

All of the key information you need to know about this course

  • Group size:

Group maximum 4 and 1-1


  • Training day:

HR Combi-30:

6 hrs a day (30 hrs per week)

08.45 - 12.00 (including a coffee break)

13.30- 16.45 (including a coffee break)

1 hour = 60 minutes


HR Combi-25

5 hrs a day (25 hrs a week)

08.45 - 12.00 (including a coffee break)

13.30 - 15.45 (including a coffee break)

1 hour = 60 minutes


  • Course level:

Levels 4 - 8 on the school's level scale

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  • Fees:

2016

IT Combi-30: £1775- 15 hours' SCP Micro-Group plus 15 hours' Specialised One-to-One for IT Professionals per week or

IT Combi-25: £1395- 15 hours' SCP Micro-Group plus 10 hours' Specialised One-to-One for IT Professionals per week

Please note these fees include the following package: 30 or 25 hours training plus 3 networking lunches and 2 social activities with trainers per week.


  • Participants age:

Minimum age 25


  • Total contact hours:

  • a minimum 37 (IT Combi-30)
  • a minimum 32 (IT Combi-25)

including: 30 or 25 hours training + 3 networking lunches + 2 social activities per week accompanied by trainers


  • Schedule

1 - 4 weeks
Start any Monday


Who's it for?

Find out if this course is suitable for your needs

Most participants on this course have been working in IT for a number of years and are in mid to senior management positions. They are looking for a course which will give them both the opportunity to focus on sector specific language but also interact and communicate with other professionals from a variety of countries, sectors and industries. 

Course content

The areas that you can expect to cover during a typical course

One-to-one

The one-to-one content of the course is entirely focussed on your IT specific needs. We recognise you are the expert in IT but focus on the scenarios in which you will use your English:

  • simplifying complex technical language and communicating your key message to non-specialists
  • comparing and contrasting multiple technologies while emphasising their relative advantages and disadvantages
  • identifying technical problems and evaluating options
  • advising and presenting innovative solutions clearly and coherently
  • mentoring team members and building team rapport
  • giving instructions to your team
  • asking targeted questions to get the exact information you need
  • describing technical processes and architectures
  • presenting statistical information, describing trends and making forecasts
  • explaining the role of IT within the business plan and convincing other senior managers of how IT initiatives can contribute to the change agenda

Successful Communication for Professionals in a micro-group
In the micro-group you can expect to improve the following linguistic and business skills:

  • Communication skills
  • Chairing and participating in meetings
  • Negotiations- persuading, bargaining, compromising
  • Presentations- making yourself clear, effective structuring, and emphasising
  • Business word building
  • Teleconferencing, telephoning and email writing
  • Networking
  • Cross-cultural awareness
  • Grammatical accuracy
  • Accuracy in pronunciation

An important component at the end of the course is a presentation given to other members of the group. This is an important opportunity for you to practise speaking publicly for an extended period on a subject of your choice. The presentation will be recorded and analysed by your trainer with appropriate feedback.

Practical Language Covered

Course participants can expect the following areas to be covered in the course:

  • Presentation of one's job responsibilities & activities, organisation and products/services
  • Simulated negotiations and business meetings
  • Simulated teleconferencing & telephoning
  • Business vocabulary building
  • Aspects of a company's business – eg marketing, finance, production and distribution
  • Handling personnel matters – eg industrial relations, communication at work
  • Case studies and discussions
  • Analysis of a company's strengths and weaknesses, general and financial
  • Communication in an international context including intercultural understanding
  • Presenting figures and graphs and describing economic and social trends
  • Evaluating cause and result
  • Comparing company culture and national economies
  • Pronunciation and listening comprehension skills
  • Expressing numbers and spelling

We also aim to expand your range of functional language and give you greater access to a variety of more appropriate and diplomatic terms. Functional areas include:

  • Chairing and participating in meetings
  • Expressing opinions
  • Agreeing and disagreeing
  • Clarifying and verifying
  • Making recommendations
  • Interrupting
  • Persuading
  • Bargaining and compromise
  • Dealing with difficult questions
  • Signalling in presentations

We understand the importance of your English outside the office too. That’s why an important part of the course includes social English and networking skills:

  • Introducing yourself and colleagues

The benefits

What you can expect to achieve from your course

  • say what you need to in a clear and simple way
  • emphasise your role within the organisation more effectively
  • speak more accurately and fluently
  • participate more successfully in cross-departmental meetings
  • approach negotiations more tactically and diplomatically
  • respond more spontaneously
  • gain better comprehension skills
  • improve your written English including emailing and reporting
  • expand your range of IT-specific and professional vocabulary
  • improve your understanding of grammar
  • socialise and network with greater confidence
  • speak more clearly with better pronunciation
  • work successfully in a cross-cultural environment

In addition to the benefits outlined above, you can expect to manage meetings andnegotiations more effectively, improve your presentation skills, expand yourbusiness vocabulary, use the telephone with greater confidence as well as being able to discuss issues relating to best industry practice industry with a greater degree of confidence.

Dates & Fees

When this course takes place and how much it costs

Course dates (2015)

You can start on any Monday between 5th January to 18th December.

Training takes place on all holidays in this period, including Easter Monday.


Course fees (2015)

These fees include 3 networking lunches and 2 social activities with trainers/week; 1-4 weeks.

IT Combi-30: £1775/week- 15 hours' Successful Communication for Professionals (SCP) micro-group plus 15 hours' Specialised IT One-to-One per week

IT Combi-25: £1395/week- 15 hours' Successful Communication for Professionals (SCP) micro-group plus 10 hours' Specialised IT One-to-One per week

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